After purchasing the M Mandarin’s membership card and/or course products, you’ll have access to the corresponding service(s). If you have any questions or dissatisfaction with the product(s), please contact us. If you need a refund, you can also contact us to submit a refund request and we will process your request as soon as possible. The specific refund policy goes as follows:
1. Full refund for a request submitted within 7 days from the date of purchase.
2. Request submitted after 7 days from the date of purchase and before expiration date of the product, the refund amount will be calculated according to the number of used days and the total duration of the product.
3. The refund will be returned to your account within 14 days after we receive your request.。
4. You can contact us by the following email address:
Thank you for using the M Mandarin’s products, we will try our best to provide you with a better service.